Access Information

Welcome to New Diorama Theatre. We do our best to be as inclusive and accessible as possible. 

We're proud to be one of the very few small theatres in London to be access friendly to visitors using wheelchairs, guide dogs and other mobility aids. If your question isn't answered here please email us on [email protected] and we'll be more than happy to help.

New Diorama has entrance level access with a push button controlled wide entrance door. The auditiorium, café/bar and unlocked accessible toilet are all at this entrance level. 

A baby changing facility is available in the accessible toilet which has a wide, outward opening, door.

Hearing dogs and guide dogs are welcome.

Captioned Performances 
Working with Stagetext we offer a captioned performance for every New Diorama show has a full run, wiht details on each show page. Our next Captioned performances are as follows:

  • Deciphering - 21 Sept @ 19:30
  • For Black Boys - 28 Oct @ 19:30
  • Police Cops The Musical - 9 Dec @ 19:30

Relaxed Performances
These performances are perfect for audience members on the Autism Spectrum, those who have a sensory or communication disorder or anyone who finds sitting silent and still for a long period of time a challenge. During these performances we allow latecomers, audience members to leave and re-enter as they wish, and encourage everyone to react to the performance however they please.  We also make a few adjustments to the production to ensure there are no stressful loud noises or harsh lighting effects and we keep the house-lights on a low setting throughout. Our next Relaxed Performances are:

  • Deciphering - 22 Sept @ 19:30
  • For Black Boys - 27 Oct @ 19:30
  • Police Cops The Musical - 8 Dec @ 19:30

Wheelchair Users / Mobility Impaired Customers
When booking please mention that you require a wheelchair space so we can find the best seat for you. To book tickets or to contact us about any specific requirements please email [email protected].

Step-free seating
If you require step-free seating please let us know and we’d be happy to reserve you seats on the front row. You can call email [email protected] or just let us know when you arrive.

Hearing Loop
Unfortunately, we currently don’t have a hearing loop system in the auditiorium, but will let you know as soon as we are able to offer this facility. Any audio described performances will be advertised on show pages.

Getting to us
You can find various ways of getting to us on our Finding Us page.